Terms of service

Contractual conditions within the framework of sales contracts via the platform https://www.weinnatur.de



Owner: Sandra Haltmayer

Sternstrasse 4

86983 Lechbruck am See

Phone: +49 (0) 174 208 51 93

Email: Willkommen@weinnatur.de

- hereinafter referred to as "provider" -


the users of this platform referred to in § 2 of these terms and conditions - hereinafter referred to as "customer / customer" - are closed.

1 scope

For the business relationship between the provider and the customer, the following general terms and conditions apply exclusively in the version valid at the time of the order. Deviating conditions of the customer are not recognized unless the provider expressly agrees to their validity in writing.

2 conclusion of contract

(1) The customer can select products from the provider's range and collect them in a so-called shopping cart using the “Add to cart” button. Via the “Buy now” button, he submits a binding application to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time.

(2) The provider then sends the customer an automatic confirmation of receipt with the subject "Confirmation of your order from WEINNATUR" by email, in which the customer's order is listed again and which the customer can print out using the "Print" function. The customer's order (1) represents the offer to conclude a contract with the respective content of the shopping cart. The confirmation of receipt (order confirmation) represents the acceptance of the offer by the provider. This summarizes the content of the order. In this e-mail or in a separate e-mail, but no later than upon delivery of the goods, the text of the contract (consisting of order, terms and conditions and order confirmation) will be sent to the customer by us on a permanent data carrier (e-mail or paper printout). The text of the contract is saved in compliance with data protection.

(3) The contract is concluded in the languages: German.

3 Protection of minors for the WEINNATUR online shop

(1) By ordering wine, brandy or sparkling wine from WEINNATUR, you confirm that you have reached the age of 18.

(2) Insofar as persons not of legal age initiate orders stating false facts and / or without the approval of their legal guardians or persons of legal age responsible, WEINNATUR hereby rejects these contracts as a precaution in accordance with § 111 BGB.

(3) The customer is obliged to ensure that only he himself or persons of legal age authorized by him to receive the delivery accept the delivery of goods.

When delivering, UPS is entitled to request proof of age.

4 Delivery, availability of goods, payment modalities

(1) Delivery times specified by us are calculated from the time of our order confirmation (§ 2 (2) of these terms and conditions), provided that the purchase price has been paid in advance.

(2) If the product specified by the customer in the order is only temporarily unavailable, the provider will also notify the customer of this immediately. If the delivery is delayed by more than two weeks, the customer has the right to withdraw from the contract. In addition, in this case the provider is also entitled to withdraw from the contract. In doing so, he will immediately reimburse any payments already made by the customer.

(3) There are the following delivery restrictions: The provider regularly delivers under the conditions mentioned only to customers who have their habitual residence (billing address) in one of the following countries and who can provide a delivery address in the same country: Germany, Austria

Individual shipping and payment options are offered to customers from other countries. Please inquire about them by email, post or telephone.

(4) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date of the payment is determined according to the calendar, the customer is already in default by missing the date.

5 Reservation of Title

The delivered goods remain the property of the provider until the purchase price has been paid in full.

6 Prices and Shipping Costs

(1) All prices stated on the provider's website include the applicable statutory sales tax.

(2) The corresponding shipping costs are given to the customer in the order form and are to be borne by the customer, unless the customer makes use of any right of withdrawal.

(3) From a shopping cart value of more than EUR 60, shipping is free of charge within Germany. The flat rate for shipping costs up to 32 kg for Germany is otherwise EUR 5.90.

(4) The shipping fee for Austria, Belgium, Luxembourg and the Netherlands is EUR 9.90 up to 32 kg. If the value of the goods in the shopping cart exceeds EUR 100, shipping to the countries listed in 6 (4) is free of charge.

(5) The shipping fee for Denmark, France, Ireland, Sweden and the Czech Republic is EUR 12.90 up to 32 kg. If the value of the goods in the shopping cart exceeds EUR 120, shipping to the countries listed in 6 (5) is free of charge.

(6) The shipping fee for Finland, Italy, Poland, Portugal, Slovakia, Slovenia and Spain is EUR 14.90 up to 32 kg. If the value of the goods in the shopping cart exceeds EUR 140, shipping to the countries listed in 6 (6) is free of charge.

(7) The shipping fee for Bulgaria, Estonia, Croatia, Latvia, Lithuania, Romania, Hungary and Greece is EUR 18.90 up to 32 kg. If the value of the goods in the shopping cart exceeds EUR 150, shipping to the countries listed in 6 (7) is free of charge.

(8) For deliveries to Switzerland we calculate the following shipping costs.

1 - 6 bottles: EUR 39.90
7 - 15 bottles: EUR 49.90
16 - 18 bottles: EUR 69.90
19 - 26 bottles: EUR 115.90
27 - 36 bottles: EUR 145.90
37 - 42 bottles: EUR 160.90
43 - 49 bottles: EUR 170.90
50 - 54 bottles: EUR 180.90
more than 54 bottles: EUR 200.00

Customs and import duties are to be paid by the recipient. Please note: There may be longer transit times through customs.

(9) In the event of a cancellation, the customer must bear the direct costs of the return shipment.

7 Warranty for material defects

The provider is liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. For entrepreneurs, the warranty period for items delivered by the provider is 12 months.

8 liability

(1) Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer from injury to life, limb, health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damage based on an intentional or grossly negligent breach of duty by the provider, his legal representatives or vicarious agents . Essential contractual obligations are those whose fulfillment is necessary to achieve the objective of the contract.

(2) In the event of a breach of essential contractual obligations, the provider is only liable for the foreseeable damage typical for the contract if this was caused simply by negligence, unless the customer is entitled to compensation for damage to life, limb or health.

(3) The restrictions of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.

(4) The provisions of the Product Liability Act remain unaffected.

9 cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must send a clear declaration to us (WEINNATUR, owner: Sandra Haltmayer, Sternstrasse 4, 86983 Lechbruck am See, phone: + 49 08862 241 000 3, email: Willkommen@weinnatur.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

(2) Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Model withdrawal form (If you want to cancel the contract, please fill out this form and send it back.)

- On WEINNATUR Managing director: Sandra Haltmayer Sternstrasse 4 86983 Lechbruck am See Telephone: +49 (0) 174 2085193  Email: willkommen@weinnatur.de

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this is communicated on paper)
- Date (*) Delete where inapplicable. 10 cancellations / cancellations / refunds for wine tastings and wine seminars

(1) Individually booked wine tasting In the event of cancellation up to 7 days before the agreed date of the event, no costs will be charged. In the case of a short-term cancellation of less than 7 days up to one day before the start of the event, we will charge 80% of the costs. If the event is canceled or does not appear on the day of the event, 100% of the costs will be charged. Cancellations can be made in writing, by telephone or in person in the shop in Lechbruck.

(2) Wine seminars Cancellation free of charge up to 48 hours before the start of the wine seminar. You will then be billed for the full amount. If you cannot attend the seminar at short notice due to illness, we will be happy to offer you an alternative date. If you fail to attend the wine seminar without prior written or telephone cancellation, we will charge the full price. Cancellations can be made in writing, by telephone or in person in our shop in Lechbruck.

  • 11 Notes on data processing

(1) The provider collects customer data as part of the processing of contracts. He particularly observes the provisions of the Federal Data Protection Act and the Telemedia Act. Without the customer's consent, the provider will only collect, process or use the customer's inventory and usage data insofar as this is necessary for the execution of the contractual relationship and for the use and billing of telemedia.

(2) Without the customer's consent, the provider will not use the customer's data for advertising, market or opinion research purposes.

12 final provisions

(1) The law of the Federal Republic of Germany applies to contracts between the provider and the customer, excluding the UN sales law and international private law.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.

(3) The contract remains binding in its remaining parts even if individual points are legally ineffective. In place of the ineffective points, the statutory provisions apply, if they exist. If this would represent an unreasonable hardship for one of the contracting parties, however, the contract as a whole becomes ineffective.

Alternative dispute resolution according to Art. 14 Para. 1 ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution, which you can find at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.